Samsung service Center – Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the Samsung Service Center’s services (“Services”) offered in India. By using our Services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not use our Services.

2. Definitions

  • “Customer” refers to you, the person or entity using the Services.
  • “Device” refers to your mobile phone or other electronic device that Samsung Service Center repairs.
  • “Services” refers to the repair and maintenance services offered by Samsung Service Center for electronic devices.

3. Service Offerings

Samsung Service Center offers a variety of repair and maintenance services for electronic devices, including mobile phones. The specific services offered may change from time to time. We will use commercially reasonable efforts to keep the information about our Services accurate and up-to-date on our website or through other communication channels.

4. Customer Responsibilities

  • You are responsible for backing up any data on your Device before it is serviced by Samsung Service Center. We are not responsible for any loss of data.
  • You are responsible for disclosing any pre-existing damage to your Device before it is serviced by Samsung Service Center.
  • You are responsible for paying for the Services in accordance with our price list.
  • You are responsible for collecting your Device within a reasonable timeframe after the repairs are completed.

5. Warranties and Disclaimers

Samsung Service Center warrants that the Services will be performed in a professional and workmanlike manner. We warrant that the parts used in repairs will be new or of equivalent quality to new.

Disclaimer of Warranties: EXCEPT AS EXPRESSLY PROVIDED HEREIN, SAMSUNG SERVICE CENTER MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SAMSUNG SERVICE CENTER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

Limitation of Liability: IN NO EVENT SHALL SAMSUNG SERVICE CENTER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF SAMSUNG SERVICE CENTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Data Privacy

Samsung Service Center respects your privacy. We will only collect and use your personal information as necessary to provide the Services and as permitted by applicable Indian law. For more information on our data privacy practices, please see our Privacy Policy.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

8. Entire Agreement

These Terms constitute the entire agreement between you and Samsung Service Center regarding the use of the Services.

9. Amendments

Samsung Service Center reserves the right to amend these Terms at any time by posting the amended Terms on our website or through other communication channels. Your continued use of the Services after the amended Terms are posted constitutes your acceptance of the amended Terms.

10. Contact Us

If you have any questions about these Terms, please contact us.

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